We found the potential cause of this issue. This was a bug introduced in the December 2023 release of Portfolios. The fix will be included in the April 2024 release. In the meantime, the workaround continues to be re-try the refreshes as these are intermittent.

Thank you,
Cloud Operations Team

Portfolios/Enterprise Architecture

Operational

PPM Pro

Operational

ProjectPlace

Operational

AgilePlace

Operational

IdeaPlace

Operational

Changepoint

Maintenance

Daptiv

Operational
Daptiv Scheduled Maintenance: US Production
Daptiv Scheduled Maintenance: EU Sandbox

Barometer

Operational

AdaptiveWork

Operational

Platform Admin

Operational

Objectives and Key Results (OKRs)

Operational

Roadmaps

Operational

Hub Cloud

Operational

VIZ

Operational
Slow Reprocessing

Advisor

Operational

Copilot

Operational

Metrics

  1. US - Portfolios/EA Austin Datacenter Incidents Reported
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  2. UK - Portfolios/EA Woking Datacenter Incidents Reported
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  3. US - PPM Pro US Datacenter Incidents Reported
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  4. APAC - PPM Pro Australia Datacenter Incidents Reported
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  5. CA - PPM Pro Canada Datacenter Incidents Reported
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  6. EMEA - PPM Pro Germany Datacenter Incidents Reported
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  7. APAC - Portfolios/EA Sydney AWS Datacenter Incidents Reported
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  8. EU - Portfolios/EA Frankfurt AWS Datacenter Incidents Reported
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  9. UK - Portfolios/EA London AWS Datacenter Incidents Reported
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  10. US - Portfolios/EA Oregon AWS Datacenter Incidents Reported
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Recent History

Adaptive Work - Planned Maintenance
2 Affected Services:
Adaptive Work - Planned Maintenance
Maintenance
3 Affected Services:
Changepoint Planned Maintenance
2 Affected Services:
PPM Pro – March Release
PPM Pro – March Release
PPM Pro – March Release
Report Farm Maintenance - APAC - Portfolios/EA Sydney AWS Datacenter
Portfolios/Enterprise Architecture / APAC - Portfolios/EA Sydney AWS Datacenter
BarometerIT North America Staging Planned Maintenance
No events for 6 days!
PPM Pro - March Release Sandbox Deployment
No events for 1 day!
IdeaPlace - March Release Updates
IdeaPlace - March Release Updates