System Status
All Systems Operational
US Production Operational
Web Application ? Operational
API Operational
Integration Services Operational
US Sandbox Operational
Web Application ? Operational
API Operational
Integration Services Operational
EU Production Operational
Web Application ? Operational
API Operational
Integration Services Operational
EU Sandbox Operational
Web Application ? Operational
API Operational
Integration Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 26, 2017

No incidents reported today.

Mar 25, 2017

No incidents reported.

Mar 24, 2017

No incidents reported.

Mar 23, 2017
Resolved - After some analysis of the logs, it looks like one of the web servers got into a hang mode, and prevented requests from being executed in time. After restarting the server, the service is back in normal state
Mar 23, 09:45 PDT
Investigating - Ops team reporting performance issues on EU Production which might impact some of the users. The team is working to resolve this
Mar 23, 08:43 PDT
Mar 22, 2017

No incidents reported.

Mar 21, 2017

No incidents reported.

Mar 20, 2017

No incidents reported.

Mar 19, 2017

No incidents reported.

Mar 18, 2017
Resolved - Ops team resolved the issue and service is restored
Mar 18, 15:28 PDT
Investigating - In continuance to the maintenance earlier today, we are having some issues with the service on the US Production site. we are working to isolate the root cause and restore the service
Mar 18, 14:23 PDT
Completed - The scheduled maintenance has been completed.
Mar 18, 09:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 23:30 PDT
Scheduled - The Clarizen Ops team will run two maintenance activities this weekend on the US Production site:

1. Upgrade the US Production database - During the maintenance window, there are two planned 5-10 minutes downtime windows. during the downtime periods, users will not be able to access the service.
2. Update the Search and @Mention server - During the maintenance window, the search and @Mention will not be available for the users

Maintenance window is set to Friday, March 17, 2017 at 23:30:00 - Saturday, March 18, 2017 at 09:00:00
Mar 15, 05:43 PDT
Mar 16, 2017

No incidents reported.

Mar 15, 2017
Resolved - Issue was resolved and the API service is fully functional now
Mar 15, 05:27 PDT
Identified - Ops team identified and working to resolve an issue with the API service on the US Production site. updates will follow
Mar 15, 05:05 PDT
Mar 14, 2017
Ops team resolved an issue with the scheduled jobs service which delayed some of the system scheduled jobs on the US Production site. The jobs will be processed and no data will be lost.

Sorry for the inconvenience
Mar 14, 12:03 PDT
Mar 13, 2017

No incidents reported.

Mar 12, 2017

No incidents reported.